About Us

Since 1986, Australia’s hospitality industry has relied on Troys for the best in casual and permanent staff. Our mission remains the same as it’s always been: to provide the highest level of service to every single hospitality business, no matter how big or small.

Our Mission & Values

Quality

Our service and the quality of the staff we provide are unrivalled. We have the industry’s most exacting skill-testing and onboarding program and matchless levels of training and compliance.

Service

At Troys, we see ourselves as part of your business, invested in its success. We’re determined to make a positive impact through the service we provide and how we nurture and engage our workforce.

Commitment

In hospitality, every day brings different challenges. We build genuine partnerships with our customers to better meet their changing needs, resourcing and supporting them to thrive.

Compliance

Now more than ever, businesses face ever-growing compliance and workplace safety requirements. We’ve got the expertise and the systems in place to ensure our clients tick every box – efficiently, thoroughly and with minimal fuss.

Diversity

We believe that diversity and inclusion are vital to a dynamic, safe and happy workforce. Troys actively nurtures a holistic culture where difference is celebrated and valued. As our team grows, we’re constantly refreshing our programs and coaching to ensure everyone has equal opportunity to realise their potential.

Sustainability

Troys Hospitality Staff is determined to protect the future of our planet. We’re striving to improve our environmental performance, refining how we work and initiating innovations to reduce our environmental impact – for our customers, staff and the community in which we operate.

Every business we partner with is unique, but we all share a unified passion for outstanding service and the highest professional standards of excellence.

Our Team

Terry O’Loughlin

Director

Tina O’Loughlin

Managing Director

Raphael Glacet

Operations & Senior Account Manager

Anica Amirtharajah

Human Resources & Recruitment Manager

Aidan Young

 Human Resources Coordinator

Jessica Tjandra

Staffing Operations and Services Coordinator

Ivonne Martinez

Staffing Operations and Services Coordinator

Tracy Howitt

Financial Controller